Silence to Solidarity: How Communication About a Minority Affects Discrimination

This paper examines how two types of communication about a minority group affect discriminatory behavior: (i) horizontal communication between majority-group members, and (ii) top-down communication from agents of authority such as the legal system. The setting is urban Chennai, India, where the paper measures discrimination against thirunangai — a community of transgender women who are India’s most visible LGBTQ+ group — in a field experiment with 3,397 participants.

Discrimination is measured using incentivized hiring choices. Participants are offered a free grocery delivery and make 10 binary choices over which worker will carry out the delivery, with worker gender (cisgender male, cisgender female, or transgender) varying across options. The stakes are real: one choice is randomly selected and implemented 2–9 weeks later. Participants in the control condition are highly discriminatory: they are 19 percentage points (32%) less likely to hire a transgender worker than a non-transgender worker (p<0.001), and are willing to sacrifice grocery items worth 1.9 times their median daily per capita food expenditure to avoid a 15-minute interaction with a transgender worker.

Duncan Webb | Macro Paper Warehouse

Silence to Solidarity: How Communication About a Minority Affects Discrimination